At Conversing AI, we take pride in delivering high-quality, custom-built AI chat and voice agents designed to accelerate business growth. As a service-oriented company, we invest substantial time and resources into every project. This return policy outlines the conditions under which a refund may or may not be issued.
1. Nature of Services & Refund Eligibility
Our products are not physical goods; they are tailored AI solutions developed specifically to meet your business needs. Due to the personalized and technical nature of our services, returns and refunds are not automatic and are subject to evaluation.
Creating AI agents involves an inordinate amount of time, research, coding, testing, and fine-tuning. If you are not absolutely certain that you need this service, we strongly advise against placing an order. Our team’s time and effort are valuable and, in most cases, cannot be reclaimed once the process has begun.
2. Non-Refundable Situations
The following cases are non-refundable:
- Change of mind after work has commenced.
- Delays caused by the client’s failure to respond, provide materials, or approve stages.
- Completed and delivered services.
- Projects where significant time and effort have already been invested.
3. Dispute Resolution
If a resolution cannot be reached through mutual communication, the matter may be addressed through mediation or legal channels, in accordance with our Terms and Conditions.
4. Policy Updates
Conversing AI reserves the right to amend this Return Policy at any time. Updates will be posted on our website with a revised effective date.
5. Contact Us
For questions or concerns about this policy, contact:
Email: info@conversingai.com
Website: https://conversingai.com